Refund Policy
1. Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by a receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Late or Missing Refunds
If you have not received your refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund, please contact us at (tktalhat1@gmail.com).
4. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [tktalhat1@gmail.com] and send your item to: [physical address].
6. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $[1999], you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
7. Contact Us
If you have any questions on how to return your item to us, contact us at [tktalhat1@gmail.com] or [03449457220].